Returns & Exchanges
At Lino Perros, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 15-day return policy for all unused accessories. Simply ensure the original tags and packaging are intact to qualify for a full refund or exchange.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit your request.
Pack the Item
Securely place the product in its original packaging, including all dust bags, brand tags, and the invoice provided at the time of delivery.
Scheduled Pickup
Our courier partner will arrive at your doorstep within 48 to 72 hours to collect the package and provide a return acknowledgement receipt.
Quality Check & Refund
Once the item reaches our warehouse and passes a quality inspection, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing